RISC has partaken in a resurgence in not only vendors but activations of late. The RISC Program has jumped up to 2 Vendors on the First Coast with Walt’s and Southern Wrecker as well as 2 in Alachua County with Dave’s Hi-Way and Shelby’s Towing. The Gainesville area should see an uptick as the new Florida Highway Patrol (FHP) Captain and Lieutenant get settled in. With 2 qualified vendors in the Jacksonville area we had 2 activations of late that benefited our motorists in Duval County.

RISC is a Statewide program offering monetary incentives to professional towing and recovery companies that can quickly respond to and clear incidents involving tractor-trailers, motor homes, buses, airplanes and other large vehicles. The RISC program was funded in 2008 to be used only on limited access facilities, Exit/entrance ramps and interchanges included. RISC promotes the Open Roads Policy of a 90 minute goal for travel lane clearance time. Quick clearance reduces exposure to responders, traffic queue congestion and prevents more severe secondary crashes among other benefits. The RISC Program standardizes response requirements with Pre-qualified vendors that have a past history of these types of incidents. Proven results…aligned with TIM Team strategy.

On May 12th a crash occurred on the I-295 East Beltway northbound at Beach Blvd. involving a dump truck that overturned, spilling sand onto both NB and SB lanes. Initial reports had someone trapped underneath the truck, and life flight was immediately en route to the scene. Emergency vehicles blocked SB lanes as the primary scene was on that northbound side. May 12th was the first day of the TPC Players Championship so a lot of golf enthusiasts were traveling the East Beltway southbound to get to Ponte Vedra so quick clearance and dissemination of information was critical. After assessing the scene FHP activated RISC and Walt’s was en route.


The TMC remained very busy from the start of that event to the conclusion. Initial duties included locating on CCTV, gathering facts through various sources and disseminating that as quickly and accurately as possible. Clear and concise details provided responders with information to expedite response and promoted those quick clearance goals. While all of that is in motion the TMC created events in our Advanced Traffic Management Software (SunGuide) for the accident and congestion. Information was posted to DMS on the interstate as well as arterials to help divert traffic. Messages were posted on the Airport Road DMS and on I-95 to tell people headed into town about the southbound closure. Messages were posted to all platforms of 511 and information was shared with the media to help get the word out. The TMC even coordinated with the City of Jacksonville’s Signal Office to make signal timing changes to help traffic flow through the detour and alleviate congestion on the affected arterials. Talk about a TEAM effort.

Walt’s responded the way Walt’s always does, prepared and ready to work. They arrived on scene 36 minutes after being called despite the congestion.  FHP gave them the notice to proceed at 11:30AM and Walt’s was done and out of there 65 minutes later. Broad Spectrum pulled their Maintenance of Traffic (MOT) and the travel lanes were all open, in both directions, at 12:38PM. What could have run into a PM rush or prevented some of the 36,000 people headed to the Player’s Championship ended well.

Email Us

Your message was successfully sent. Thank You!